Supplier Crisis Management
- Rick Bauer: Director, Media Qualification, Corporate Technology Services
- Janelle Hampton: Engineering Manager
- Donaldson Company
What happens when a key vendor experiences production problems? Rick Bauer and Janelle Hampton from Donaldson will discuss the crisis of a single source supplier suddenly and permanently shutting down its production plant. Rick and Janelle had to quickly involve cross-functional colleagues to successfully identify unknowns, risks, and glitches created by the supply loss. Their practical experiences are a valuable lesson in the current climate of unforeseen operational disruptions.